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Welcome to our FAQ, where you will find answers to the most frequently asked questions about our products and services.

1. Do you buy clothes from individuals?

No, we are not able to buy clothes from individuals.

2. Is it possible to try on clothes before buying them?

Yes, we have fitting rooms available for our customers.

3. What are the return or refund conditions for clothes bought from you?

Clothing purchased at our thrift stores cannot be refunded, returned or exchanged. We encourage you to take the time to choose your items carefully before purchasing and do not hesitate to ask our staff questions to ensure your choice.

4. Do you offer gift cards?

Yes, we offer gift cards that you can buy in the shop.

5. How to apply for a job in one of your shops?

You can contact the shop directly or visit our recruitment page to apply

6. Where can I find information about your company's franchise?

Visit our dedicated franchise website for more information.

If we have not been able to answer your question in our FAQ, please fill in the contact form below and we will reply as soon as possible.


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